TERMS OF USE

Trivarena Terms of Use

These Terms apply to the Trivarena mobile game, its accounts and online services, Classic Mode, Trivarena Mode, Match Mode, public user-created levels, digital items, purchases, advertising, sponsorships, sharing, and related services.

Effective Date: August 7, 2026Last Updated: August 7, 2026 | Version 1.0
These Terms apply to the Trivarena mobile game, its accounts and online services, Classic Mode, Trivarena Mode, Match Mode, public user-created levels, digital items, purchases, advertising, sponsorships, sharing, and related services.

Operator Details

Legal operator

Mamdouh Alkanaan, an independent developer trading as mKanaan

Trading / studio name

Mamdouh Alkanaan, an independent developer trading as mKanaan

Contact/mailing address

25 Tawi Al Qinʹah Street, Zone 24, MBZ City

Villa 51, United Arab Emirates

Support telephone

+971543171737

Privacy and account-deletion email

[email protected]

External deletion page

https://mkanaan.com/account-deletion

Governing law

Federal laws of the United Arab Emirates and the laws applicable in the Emirate of Dubai.

Courts

The competent courts of the Emirate of Abu Dhabi, United Arab Emirates.

How to Read These Terms

These Terms are a binding agreement between you and the legal operator identified above. In these Terms, "Trivarena," "we," "us," and "our" mean that operator. "You" means the person who downloads, accesses, registers for, or uses Trivarena.

The Terms should be read together with the Trivarena Community Guidelines and Privacy Policy. The plain-language headings are for navigation and do not narrow the clauses. Examples are illustrative rather than exhaustive.

Contents

Part I - Agreement and access: 1-9: agreement, incorporated policies, definitions, age, accounts, acknowledgement, license, restrictions, and privacy.

Part II - Game modes, content, and safety: 10-21: Classic, Trivarena, Match, User Content, images, quality, community standards, reports, moderation, appeals, and security.

Part III - Game economy and external services: 22-31: gameplay rules, statistics, virtual items, creator rewards, sponsorships, purchases, refunds, ads, sharing, and providers.

Part IV - Availability and account lifecycle: 32-36: updates, service availability, suspension, deletion, and feedback.

Part V - Legal terms: 37-45: consumer rights, warranties, liability, indemnity, disputes, export rules, app stores, general clauses, changes, and contact.

PART I - AGREEMENT AND ACCESS

1. Agreement to These Terms

These Terms of Use form a legally binding agreement between you and the Operator and govern your access to and use of Trivarena. By downloading, installing, accessing, registering for, purchasing through, publishing to, or using Trivarena, you agree to these Terms. If you do not agree, do not use Trivarena.

If you use Trivarena on behalf of a company, organization, or other legal person, you represent that you are authorized to bind that person; in that case, 'you' includes both you and that person. Trivarena is primarily licensed for personal entertainment, and organizational use requires prior written authorization unless these Terms or applicable law expressly permit it.

2. Incorporated Policies and Feature Rules

The following documents and rules form part of your agreement with us where applicable:

For a privacy question, the Privacy Policy controls. For content and conduct, the Community Guidelines control. Feature-specific terms control only for the feature they expressly govern. These Terms control all remaining issues. Nothing in this order removes mandatory rights under applicable law.

3. Key Definitions

4. Eligibility, Age, and Parental Responsibility

Trivarena is intended for users aged 13 and older and is not directed to children under 13. You may use the Service only if you are legally permitted to do so, satisfy the minimum age and any parental-consent requirement that applies where you live, are not subject to a permanent Trivarena ban, and can lawfully enter this agreement.

If you are under the age of legal majority where you live, your parent or legal guardian must review these Terms and, where required, consent to your use and purchases. A parent or guardian who authorizes use is responsible for supervising the minor's use and for purchases the parent or guardian authorizes, subject to applicable law and store rules.

Public content must remain suitable for Trivarena's applicable app-store age rating and general 13+ audience. The Service does not offer a separate adult-content area.

5. Accounts, Login Methods, and Security

5.1 Login methods and accurate information

Trivarena may support guest access, Google login, Sign in with Apple, Facebook login, and other authentication methods. Some features may require an Account. You must provide accurate information where requested and must not impersonate another person, misrepresent authority, or use a name or avatar that violates the Community Guidelines.

5.2 Account security

You are responsible for securing your device, provider account, and Trivarena Account. Promptly report suspected unauthorized access. Do not share access tokens, security codes, or credentials. We are not responsible for loss caused by your failure to use reasonable security, except where applicable law provides otherwise.

5.3 Guest accounts and local data

Guest progress or locally stored data may be lost if the app is deleted, app data is cleared, the device is lost or replaced, or the guest Account is not linked. Linking, synchronization, backup, or recovery may not be available for every record.

5.4 Account restrictions

You must not sell, rent, transfer, share, or create or use Accounts to:

We may associate or restrict related Accounts where reasonably necessary to protect the Service and enforce these Terms.

6. Acknowledgement Before Publishing User Content

Before creating or publishing a Public Level for the first time, you may be required to acknowledge the current Terms, Community Guidelines, and Privacy Policy. We may require renewed acknowledgement following a material update. We may prevent additional level creation until the current versions are acknowledged.

7. License to Use Trivarena

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use Trivarena for lawful personal entertainment on devices you own or control, subject to the usage rules of the platform from which you obtained it. All rights not expressly granted are reserved.

The license includes updates that replace or supplement the app unless an update is accompanied by separate terms. Open-source components, if any, remain subject to their own licenses.

8. Prohibited Technical and Commercial Use

Except where applicable law expressly permits otherwise, you must not:

9. Privacy, Device Permissions, and Data Practices

The Privacy Policy explains what information is collected, why it is used, when it is shared, how long it may be retained, and how to exercise available privacy rights. By using the Service, you acknowledge those practices. These Terms do not authorize data use beyond the Privacy Policy or applicable law.

Device permissions are requested for the feature identified by the permission prompt. You may deny or revoke a permission, although the related feature may then be unavailable. Do not provide more personal information than reasonably necessary, and do not send passwords, payment-card details, suspected illegal images, or unnecessary sensitive information to support.

PART II - GAME MODES, CONTENT, AND SAFETY

10. Classic Mode

Classic Mode contains developer-provided, primarily image-based trivia and may be played offline. Classic Mode does not permit player image uploads and does not require camera or photo-library or gallery access for ordinary play.

Progress, stars, answer results, hints, assists, retries, and other records may be stored locally. When online, eligible activity may synchronize or be used for statistics, achievements, challenges, rewards, and integrity checks. You must not alter local files, clocks, saves, timers, answer logic, or game state to obtain unauthorized progress or benefits.

11. Trivarena Mode and User Content

Trivarena Mode allows eligible players to create and publish Public Levels. User Content may include questions, answer choices, correct answers, hints, languages, titles or identifiers, uploaded images, edited mystery images, original reveal images, drawings, crops, zooms, blur effects, emojis, names, avatars, reports, and other submitted material.

You are solely responsible for User Content you submit and for the consequences of publishing or sharing it. Material created with a third-party or generative tool remains your responsibility. Trivarena's editing or creation tools do not give you rights in material that you are not otherwise authorized to use.

12. Public Nature of Levels and No Pre-Approval

A Public Level may be visible worldwide and may display the creator's public name and avatar; question, answers, hint, and images; the correct answer after solving; language or region; public identifiers; engagement counts; and sponsorship status. Do not publish information you expect to remain private.

A level may appear publicly before manual review. Publication does not mean that Trivarena approved, verified, endorsed, licensed, or guaranteed the level's accuracy, safety, legality, ownership, or quality.

13. Your Promises About User Content

Each time you submit or publish User Content, you represent and warrant that:

14. License You Grant for User Content

You retain ownership of your User Content. By submitting it, you grant the Operator a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to host, store, reproduce, format, resize, crop, compress, cache, transmit, display, distribute, moderate, review, preserve, and promote the content within Trivarena, and otherwise use it as reasonably necessary to operate, secure, support, improve, and provide the Service.

This license allows use through feeds, profiles, search or discovery surfaces, solved or liked lists, sponsored placements, sharing links, backups, support tools, and moderation systems. Sublicensing is limited to service providers, distributors, app stores, corporate successors, and others that need the rights to perform those purposes. No cash compensation is owed for this license.

14.1 Duration and removal

The operational license continues while the content is available through Trivarena. After deletion or removal, it may continue only to the extent reasonably necessary for backups, security, fraud prevention, moderation evidence, legal compliance, dispute resolution, previously shared or cached copies, and protection of users and the Service. We do not guarantee that every cached or previously shared copy can be withdrawn immediately.

Trivarena may request camera or photo-library or gallery access only when you choose to capture or select an image for a user-created level. You may deny or revoke access, but image capture or selection may then be unavailable.

You are responsible for each captured, selected, edited, and original image. Do not capture or upload a person, private place, confidential document, protected artwork, logo, character, photograph, or other material unless you have the rights and consents needed for that use. Both edited mystery images and original reveal images may be stored, reviewed, reported, restricted, or removed.

16. Quality Review and Editorial Removal

We may reject, remove, hide, de-prioritize, or limit a Public Level that is inaccurate, incomplete, duplicated, spam, unreadable, broken, irrelevant, misleading, extremely low quality, unsuitable for the audience, or otherwise fails to provide a reasonable trivia experience.

This editorial right applies even when the level does not violate a safety rule and whether or not it has been reported. A quality removal does not necessarily create an account strike, but repeated deceptive, spam, low-quality, or nonfunctional submissions may lead to creation limits or other restrictions. No creator is guaranteed publication, ranking, visibility, engagement, sponsorship performance, or continued availability.

17. Match Mode, Bots, and Connected Friends

Match Mode may pair you with another player, an eligible connected friend, or a computer-controlled opponent. It may involve rounds, timers, scores, entry fees using Digital Items, rewards, rankings, connectivity requirements, and achievement or challenge progress.

You must not:

A technical failure may delay, void, correct, forfeit, or otherwise resolve a match or reward. Where appropriate, we may restore an entry fee or apply another remedy under the displayed match rules, but no specific outcome is guaranteed except where required by law.

17.1 Connected-provider friends

If you choose a provider such as Facebook and grant the relevant permission, Trivarena may show friends who also use Trivarena and are available under that provider's rules. Availability is not guaranteed. Revoking permission may affect friend discovery or provider login. The provider is independent and has its own terms and privacy practices.

18. Community Standards

You must comply with the Community Guidelines. Prohibited content and conduct include sexual exploitation, child endangerment, hate, violent extremism, threats, harassment, self-harm promotion, dangerous or illegal conduct, privacy violations, doxxing, fraud, scams, spam, harmful misinformation, impersonation, intellectual-property infringement, cheating, false reporting, and platform manipulation.

The Community Guidelines contain the controlling detail, examples, context rules, and feature-specific standards. We may restrict materially similar conduct that creates comparable harm even if it is not listed word for word.

19. Reporting, Hiding, and Blocking

Players may report a Public Level and its associated creator through the in-game reporting system. Reports must be accurate and submitted in good faith. Do not submit knowingly false, retaliatory, coordinated, duplicate, or manipulative reports. A report is a safety signal, not proof of a violation.

20. Moderation, Enforcement, Appeals, and Rights Complaints

20.1 Review and enforcement

We may use manual review, technical controls, automated signals, reports, rights complaints, security information, and fraud indicators to identify, review, preserve, restrict, or remove content and investigate Account activity. We aim to respond within a reasonable time based on severity, evidence, and operational capacity, prioritizing urgent child-safety, credible-threat, exploitation, and serious illegal-activity concerns.

Possible actions include:

We may act without advance notice when reasonably necessary for child safety, credible threats, illegal content, fraud, security, severe abuse, repeated evasion, legal obligations, or protection of users and the Service. Similar cases may have different outcomes because context, severity, history, reach, and evidence differ.

20.2 Appeals

You may request review of a moderation decision by emailing [email protected] Include your player name, Account or PlayFab ID where available, level ID, date and type of action, explanation, and relevant evidence. An appeal does not guarantee restoration or pause enforcement. Repeated, abusive, threatening, fraudulent, or substantially identical appeals may be closed.

20.3 Intellectual-property and rights complaints

A rights holder may email [email protected] with the protected work or right, the specific content and level ID, contact information, authority to act, evidence of ownership, and a good-faith explanation. We may request more information, restrict disputed material during review, and share complaint information with the affected user where lawful and appropriate. Do not submit knowingly false complaints.

20.4 Urgent safety

Trivarena's reports and email are not emergency services. If there is an immediate risk of death, physical harm, child abuse, trafficking, or another emergency, contact local emergency services or the appropriate authority first, then report related Trivarena content for platform action.

21. Security and Vulnerability Reporting

Report suspected vulnerabilities privately to [email protected] with enough information to understand the issue. Do not access data that is not yours, disrupt the Service, retain sensitive data, demand payment, threaten disclosure, or exploit a vulnerability beyond what is reasonably necessary to describe it. Submission does not create a bounty, employment relationship, or promise of payment unless we agree in writing.

PART III - GAME ECONOMY AND EXTERNAL SERVICES

22. Gameplay Rules, Achievements, and Challenges

Trivarena may include trivia levels, hints, assists, retries, cooldowns, achievements, daily or weekly challenges, creator rewards, advertising rewards, and limited-time events. Displayed rules may vary by feature. Requirements, thresholds, schedules, fees, and rewards may change prospectively, subject to applicable law.

Only genuine eligible activity counts. We may correct progress, withhold or reverse rewards, or disqualify activity affected by duplicates, altered clocks, automated events, collusion, false ad completion, modified data, exploits, technical errors, or other abuse. A feature's progress may reset according to server time or its displayed schedule.

23. Leaderboards, IQ, Statistics, and Corrections

Leaderboards may be global or regional and may display rank, public profile details, Total IQ, match results, and other eligible statistics. Rankings depend on other players' activity, region data, server timing, moderation, fraud detection, and technical processing and therefore may change.

IQ in Trivarena is an in-game statistic or balance used for gameplay and ranking. It is not a clinical, educational, psychometric, or real-world assessment of intelligence. We may correct or remove scores, plays, solves, likes, match records, rankings, achievements, or challenge progress affected by errors, duplicate events, fraud, moderation, or abuse.

24. Virtual Currencies and Digital Items

Digital Items may include diamonds, IQ, hints, passes, answer-removal assists, solve assists, avatars, bundles, sponsorship entitlements, Remove Ads, and other in-game benefits. They are licensed, not sold, and give you a limited right to use them within Trivarena under these Terms.

Unless applicable law requires otherwise, Digital Items:

25. Creator Rewards

Eligible creators may receive in-game rewards based on genuine plays, solves, engagement, or other displayed criteria. Creator rewards are Digital Items, not cash compensation, wages, royalties, revenue sharing, employment, partnership, agency, or contractor income.

Eligibility may depend on anti-fraud and duplicate-reward checks. Rewards may be delayed, corrected, reversed, modified prospectively, or discontinued. A removed, prohibited, fraudulent, or manipulated level may lose eligibility. Continued publication does not guarantee future rewards.

26. Sponsoring or Promoting Levels

Trivarena may offer a temporary sponsorship or promotion entitlement for an eligible Public Level. The product screen controls the duration and included placement. Sponsorship does not guarantee impressions, plays, likes, solves, rewards, rank, continued publication, or any specific result.

Sponsored levels remain subject to quality review, moderation, and all other rules. A sponsorship may end if the level is removed, restricted, expires, or becomes ineligible. Except where applicable law or store rules require otherwise, poor engagement alone does not create a refund right.

27. Purchases, Authorization, and Fulfilment

Purchases may include currency packs, help or reward bundles, avatar bundles, sponsorship products, Remove Ads, and other digital products. Purchases are processed by the applicable app store or authorized platform, not directly by Trivarena. The store confirmation screen controls the product, price, currency, and final charge.

By initiating a purchase, you confirm that:

Delivery generally occurs after store confirmation and validation and may be delayed by connectivity, store processing, pending transactions, platform errors, or fraud review. Consumables may not be restorable once delivered and used. Non-consumable entitlements may be restored where supported by the store and product design.

28. Prices, Taxes, Refunds, Reversals, and Chargebacks

Prices may vary by country, currency, tax, platform, exchange rate, and promotion. Promotional material may differ from the final localized store price. Applicable taxes and store charges are handled as shown by the platform.

Refund requests are generally governed and decided by Apple, Google, or the applicable payment platform. We do not control whether a store approves a refund. If a transaction is refunded, reversed, cancelled, or charged back, we may remove the associated currency, item, avatar access, sponsorship, Remove Ads entitlement, or other benefit, and may correct benefits obtained through that purchase, subject to applicable law.

Contact [email protected] if valid payment was confirmed but the product was not delivered after a reasonable processing period. Do not send full payment-card information.

29. Advertising and Remove Ads

Trivarena may display banner, interstitial, rewarded, medium-rectangle, feed, sponsorship, or internal promotional content. Ad availability, content, successful completion, and provider confirmation are not guaranteed. A rewarded benefit is granted only after valid completion and confirmation and may be denied or reversed for manipulation.

You must not simulate impressions or clicks, automate views, interfere with delivery, bypass requirements, or obtain duplicate or unauthorized ad rewards.

Remove Ads removes only the third-party ad formats described on its purchase screen. It may not remove rewarded ads that you voluntarily choose, internal Trivarena promotions, sponsorship placements, store content, or legally required notices. The purchase screen controls the exact scope.

Trivarena may let you share level links, screenshots, achievements, match results, statistics, or store links through third-party applications. You are responsible for the message, recipient, destination, and permissions. Do not spam, harass, deceive, impersonate, expose private information, or share prohibited content.

Links and external applications may be unavailable, unsafe, inaccurate, or governed by other terms. We do not control independent external services and are not responsible for their content, practices, or availability except to the extent required by law.

31. Third-Party Providers

The Service may rely on Microsoft PlayFab, Google Firebase or Google Cloud, Unity, Unity LevelPlay, Apple, Google Play, Google authentication, Sign in with Apple, Facebook Login, advertising networks, device-sharing services, and other providers. Those providers may process data or transactions, supply content, or make features available under their own terms.

Provider names do not imply sponsorship or endorsement. Provider outages, policy changes, account restrictions, or discontinued integrations may affect Trivarena. You must comply with applicable third-party terms when using the Service.

PART IV - AVAILABILITY AND ACCOUNT LIFECYCLE

32. Updates, Compatibility, and Feature Changes

We may release updates, patches, corrections, security changes, new features, or new versions. An update may add, modify, rebalance, or remove features; change compatibility or technical requirements; adjust rewards, fees, cooldowns, achievements, challenges, advertisements, or availability; or require installation to continue using online features.

Older versions may stop working. We do not guarantee compatibility with every device, operating system, country, provider, or future platform version. Feature changes will be prospective where required, and mandatory consumer rights remain unaffected.

33. Service Availability and Events Beyond Control

Trivarena is not guaranteed to be uninterrupted, error-free, secure, available in every country, or free from data loss. The Service may be interrupted or limited for maintenance, updates, security, moderation, capacity, hosting or Internet failures, store or provider outages, legal restrictions, natural events, labor disruption, war, civil disturbance, or other events reasonably beyond our control.

We may suspend or discontinue all or part of the Service. Where reasonably practical and legally required, we will provide notice of a significant permanent change. Emergency, security, legal, or provider action may occur without advance notice.

34. Account Restriction, Suspension, and Termination

You may stop using Trivarena at any time. We may restrict, suspend, or terminate an Account or feature where reasonably necessary because of:

Restriction or termination may result in loss of access to progress, Public Levels, Digital Items, rankings, achievements, challenges, rewards, avatars, sponsorships, social features, and other Account data or entitlements. Eligible refunds or non-waivable rights will be handled under applicable law and store rules.

35. Account Deletion and Data Retention

Where Account creation is supported, you may initiate Account deletion through the in-app settings and through the external deletion resource identified in the Privacy Policy or app-store listing. Deleting the app from a device does not by itself delete the Account or backend data.

Deletion may permanently remove Account access, progress, created levels, Digital Items, statistics, likes, solved history, avatar selections, block settings, and other associated data. The Privacy Policy explains the process, expected effects, and any information retained for legitimate reasons such as transaction records, security, fraud prevention, moderation, legal compliance, dispute resolution, and protection against ban evasion. Temporary deactivation is not treated as deletion.

Content already shared externally, cached, included in a backup, or preserved as moderation or legal evidence may remain for a limited period or in limited form, as explained in the Privacy Policy and permitted by law.

36. Feedback

You may provide suggestions, ideas, bug reports, or other feedback. Unless we agree otherwise in writing, you grant us a worldwide, perpetual, irrevocable, non-exclusive, royalty-free, transferable, and sublicensable right to use, adapt, and commercialize that feedback without payment or obligation. Do not submit another person's confidential information or material you are not authorized to share.

PART V - LEGAL TERMS

37. Consumer Rights and Regional Protections

Nothing in these Terms excludes, restricts, or waives a warranty, remedy, liability, court access, cancellation right, refund right, or other consumer protection that cannot lawfully be excluded or waived where you live. If a clause conflicts with mandatory local law, the mandatory law applies to the extent of the conflict and the remaining clauses continue.

38. Disclaimers and No Professional Advice

To the maximum extent permitted by law, Trivarena is provided 'as is' and 'as available,' with all faults. We disclaim implied warranties and conditions, including merchantability, satisfactory quality, fitness for a particular purpose, quiet enjoyment, accuracy, availability, security, and non-infringement, except where they cannot lawfully be disclaimed.

We do not warrant that:

Trivia and User Content are for entertainment and general informational purposes. Do not rely on them as medical, legal, financial, emergency, safety, or other professional advice. Nothing in this section affects warranties or rights that cannot legally be excluded.

39. Limitation of Liability

To the maximum extent permitted by law, the Operator and its affiliates, licensors, service providers, officers, employees, and contractors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, opportunity, goodwill, data, access, virtual items, business, or device use, arising from or related to Trivarena.

To the maximum extent permitted by law, aggregate liability arising from or related to Trivarena will not exceed the greater of (a) the amount you paid for Trivarena purchases during the twelve months before the event giving rise to the claim and (b) USD 50 or the equivalent in local currency, unless applicable law requires a higher amount.

These limitations apply regardless of legal theory and even if a remedy fails of its essential purpose, but they do not apply to fraud, willful misconduct, personal injury, death, or other liability that cannot lawfully be limited. Some jurisdictions do not allow certain exclusions or limits, so part of this section may not apply to you.

40. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless the Operator and its affiliates, licensors, service providers, officers, employees, and contractors from third-party claims, losses, liabilities, damages, judgments, and reasonable costs arising from your User Content, unlawful conduct, rights infringement, fraud, or material violation of these Terms or the Community Guidelines.

We will provide reasonable notice of an indemnified claim where practicable and may control the defense and settlement, provided that we will not agree to a settlement that imposes an admission or non-monetary obligation on you without your consent. This section does not apply where prohibited by consumer law.

41. Governing Law, Informal Resolution, and Courts

These Terms are governed by Federal laws of the United Arab Emirates and the laws applicable in the Emirate of Abu Dhabi., without regard to conflict-of-law rules, except where mandatory law in your country provides otherwise. This clause must be completed and reviewed for the Operator's location and intended markets before publication.

Before filing a formal claim, you and the Operator agree to make a good-faith effort to resolve it informally. Send a written description and requested resolution to [email protected] and allow a reasonable response period. This does not prevent either party from seeking urgent injunctive relief, reporting unlawful activity, meeting a legal deadline, or using a mandatory consumer-dispute process.

Subject to mandatory consumer rights, disputes relating to these Terms or Trivarena will be submitted to the competent courts of the Emirate of Abu Dhabi, United Arab Emirates. Consumers may retain the right to bring a claim in the courts of their residence where applicable law so provides. These Terms do not impose mandatory arbitration or a class-action waiver.

42. Export Controls and Sanctions

You may not use, export, re-export, transfer, or make Trivarena available in violation of applicable export-control, trade-control, or sanctions laws. You represent that you are not prohibited from receiving or using the Service under applicable law.

For Apple's required license terms, you also represent that you are not located in a country subject to a United States Government embargo or designated by the United States Government as a terrorist-supporting country, and that you are not listed on a United States Government list of prohibited or restricted parties.

43. App-Store-Specific Terms

43.1 Apple App Store

If you obtain Trivarena through Apple's App Store, the following additional terms apply:

Apple-related questions, complaints, or claims about Trivarena should be directed to the Operator at Mamdouh Alkanaan, 25 Tawi Al Qinʹah Street- Zone 24- MBZ City- Villa 51- United Arab Emirates, telephone +971543171737 , or [email protected]

43.2 Google Play

If you obtain Trivarena through Google Play:

44. General Contract Terms

44.1 Assignment

You may not assign or transfer these Terms or your Account without our written permission. We may assign these Terms in connection with a merger, acquisition, reorganization, financing, sale of assets, or transfer of the Trivarena business, subject to applicable law.

44.2 Severability and waiver

If a clause is invalid or unenforceable, it will be limited or removed only to the minimum extent necessary, and the remainder will continue. Failure to enforce a clause is not a waiver. A waiver is effective only if made in writing by an authorized representative.

44.3 No agency; third-party beneficiaries

These Terms do not create employment, partnership, joint venture, franchise, fiduciary, or agency relationships. Except for Apple and its subsidiaries under Section 43.1, there are no third-party beneficiaries unless a clause expressly states otherwise.

44.4 Entire agreement and survival

These Terms, the Community Guidelines, Privacy Policy, and applicable feature-specific terms form the entire agreement about the Service and replace prior or contemporaneous statements about the same subject. Clauses that by their nature should survive termination—including ownership, licenses needed for retained copies, payment corrections, disclaimers, liability, indemnity, disputes, and general contract terms—will survive.

44.5 Electronic notices and language

We may provide notices through the app, an Account message, a published policy page, the app-store listing, or an email associated with your Account. You are responsible for keeping contact information current where the Service allows. If these Terms are translated, the English version controls to the extent permitted by law, unless a localized version expressly states that it controls.

45. Changes to These Terms and Contact

We may update these Terms to reflect product, security, moderation, legal, app-store, provider, purchase, advertising, or other changes. The revised version will show a new effective date or version. Where required or appropriate, we will provide notice or require renewed acknowledgement. Changes do not retroactively remove accrued mandatory rights.

If you continue using Trivarena after updated Terms take effect, that continued use constitutes acceptance where permitted by law. If you do not agree, stop using the Service and, where available, delete your Account.

For support, legal notices, reports, appeals, Account-deletion questions, rights complaints, or private security reports, contact the Operator using the details below. Include your player name, Account or PlayFab ID, and level ID where relevant, but do not send passwords, full payment-card information, suspected illegal images, or unnecessary sensitive data.

[email protected]

[email protected]

Controller: Mamdouh Alkanaan | Address: 25 Tawi Al Qinʹah Street, Zone 24, MBZ City, Villa 51, UAE | Telephone: +971543171737